At Love & Feel, every product is carefully checked and packed before dispatch.
As many of our products are personalized or specially prepared, returns and exchanges are not accepted for change of mind or incorrect details provided by the customer.
Replacement is applicable only if the product is received damaged.
To claim a replacement:
- A clear, continuous unboxing video is mandatory, starting before the sealed package is opened.
- The video must clearly show the package, opening process and damaged product.
- The issue must be reported within 48 hours of delivery along with your Order Number, unboxing video and photographs of the damage.
Claims without sufficient evidence of transit damage may not be eligible for replacement.
For an approved claim, we will arrange a replacement of the damaged product, subject to availability and applicable consumer law.
Need Help?
WhatsApp: +919815689803
Email: support@lovefeel.in
Love & Feel
You give us the memory. We turn it into a feeling. ❤️