Shipping & Delivery

At Love & Feel, every order is packed with care because we know it’s not just a product — it’s a feeling waiting to reach someone special. ❤️

Order Processing

Ready-to-ship products are generally processed within 1–3 business days.

Personalized and made-to-order products require additional time for customization. The estimated processing time for such products will be mentioned on the respective product page.

Please note that processing time is separate from shipping/transit time.

Estimated Delivery

Once your order is dispatched, delivery generally takes approximately 3–7 business days, depending on your location and courier service availability.

Delivery timelines are estimates and may occasionally be affected by factors beyond our control, such as courier delays, weather conditions, public holidays, remote locations or other unforeseen circumstances.

Personalized Orders

Personalized gifts are specially created using the photographs, names, dates, messages or other information provided by you.

Please ensure that all personalization details and delivery information are correct before placing your order. Incorrect or incomplete information may result in processing delays.

Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your payment.

Free shipping may be offered on selected products, orders or promotional offers from time to time.

Order Tracking

Once your order has been shipped, available tracking details will be shared through the contact information provided with your order.

Please allow some time for the courier tracking system to update after dispatch.

Delivery Address

Please provide a complete and accurate delivery address, including the recipient's name, mobile number, house/building details, street/locality, city, state and correct PIN code.

Love & Feel will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided at the time of ordering.

Missed or Failed Delivery

If the courier is unable to deliver the package due to the recipient being unavailable, an incorrect address, an unreachable phone number or another recipient-related reason, the courier may attempt redelivery according to its policy.

Additional shipping charges may apply if an order has to be shipped again.

Damaged Package

If your order arrives visibly damaged or the product inside is damaged, please contact us as soon as possible with your Order Number and clear photographs/videos of the product and packaging.

Eligible cases will be handled according to our Return & Replacement Policy.